When you interact with Zilano's financial cybersecurity education platform, we collect information that helps us provide better learning experiences. This includes details you provide when registering for courses, participating in our programs, or contacting our support team.

We gather personal identifiers like your name, email address, phone number, and professional background. Additionally, we collect educational data including your course progress, assessment results, and learning preferences to customize your experience.

• Contact information provided during registration
• Professional background and cybersecurity experience level
• Course interaction data and learning analytics
• Communication preferences and feedback
• Technical information about device usage and platform interactions

Your information serves specific educational purposes that directly benefit your learning journey. We use collected data to personalize course recommendations, track your progress through cybersecurity modules, and provide relevant career guidance.

Communication is another key area - we'll send course updates, important security alerts relevant to your industry, and educational resources that match your interests. We also analyze learning patterns to improve our curriculum and identify areas where students typically need additional support.

For operational purposes, we process information to manage enrollments, provide technical support, ensure platform security, and comply with educational standards applicable in India's cybersecurity training sector.

Zilano does not sell, rent, or trade your personal information to third parties. We maintain strict control over who accesses your data and under what circumstances sharing occurs.

Limited sharing happens with service providers who help operate our platform - payment processors, email service providers, and learning management system vendors. These partners operate under strict confidentiality agreements and can only use your information for specified purposes.

We may share information when legally required - responding to valid court orders, government investigations, or protecting against fraud and security threats. In such cases, we review each request carefully and share only the minimum information necessary.

If Zilano undergoes business changes like mergers or acquisitions, your information would transfer to the new entity under equivalent privacy protections.

Security isn't just our business focus - it's how we protect your personal information. We implement multiple layers of protection including encryption for data transmission, secure servers for storage, and regular security audits.

Access controls ensure only authorized personnel can view your information, and they receive regular training on privacy practices. We monitor systems continuously for suspicious activity and maintain incident response procedures.

While we implement strong security measures, no system is completely foolproof. We recommend you use strong passwords for your account and notify us immediately if you suspect any unauthorized access.

We retain your information for as long as your account remains active or as needed to provide educational services. Course completion data and certificates are kept indefinitely to support your professional credentials.

Communication records are typically stored for three years, while learning analytics may be retained longer in anonymized form to improve our educational programs. Payment information is handled according to financial regulations and deleted when no longer required.

When you request account deletion, we remove personal identifiers within 30 days while preserving anonymized learning data for educational research purposes.

Our platform uses cookies to enhance your learning experience and maintain security. Essential cookies keep you logged in and remember your course progress, while analytics cookies help us understand how students use our platform.

We use session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

We don't use advertising cookies or share tracking data with marketing networks. Our focus remains on educational functionality and security rather than commercial tracking.

Your information is primarily processed and stored within India. When we work with international service providers for specific platform functions, we ensure appropriate safeguards protect your data during transfer.

Any cross-border transfers comply with Indian data protection requirements and include contractual protections that maintain your privacy rights regardless of where processing occurs.

We update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When significant changes occur, we'll notify enrolled students via email and post updates on our website.

We recommend reviewing this policy occasionally, especially before enrolling in new courses or updating your account information. Continued use of our platform after policy updates indicates acceptance of the changes.